J. Hancock 2017-04-28 20:15:24
I am very happy with my SML bugle. The craftsmanship and tone are excellent! Some damage was incurred during shipping but Woodbrass totally fixed the problem at no charge to me in a prompt and courteous manner! Mickaël in customer service is a master of customer satisfaction. Five Stars is not enough, I would say Ten Stars would be more accurate! -Jim Hancock Florence, Mississippi USA
H. Michael 2017-02-27 04:38:51
The first time I've used this company, and I am most impressed. the item arrived well packed including a UK mains adapter in 4 days.
I would not hesitate to use again.
L. Drummond 2017-01-19 18:32:56
Just received this and in perfect condition. Thought it came with an a/c adapter, but this wasn't included in the package?
You did include a UK 3 pin mains to 2 pin adapter though? What is this for?
P. Richard 2017-01-06 14:00:12
Top notch service from Woodbrass. Delivered within timescales quoted, and really well packaged to prevent damage. Cannot fault the service provided.
D. Ali 2016-11-08 11:11:39
R. Kenneth 2016-03-27 18:45:19
I was very impressed with the delivery time . I was ordered on Tuesday in Paris and was here in South Yorkshire on Thursday.
That's two days by their economy service which is free for this price recorder. It was cheaper than Thomann and a much faster delivery.
Packaging was superb , no chance of damage. Well Done Woodbrass Paris!!!!!! AAAAAAAA
Tracking was not really much use, especially with such good deliivery times.
H. John 2016-01-05 21:47:26
I received my TC Helicon Play Acoustic peddle today, and thanks to WOODBRASS.COM, I was playing it all day, excellent service from them, 1st class Music shop, thank you very much for my speedy delivery.
S. Ranjana 2015-12-12 10:59:04
Overall good service and quality of the products
W. Bernard 2015-11-23 13:42:52
delivery and communication has been absolutely first class. Highly recommended.
K. Michael 2015-11-20 15:28:28
Very good serice. Received speakers today in good order. Merci! :-)
G. Piers 2015-11-09 10:21:03
This went very smoothly and without any hitches. The amp is magnificent!
P. Josep 2015-10-22 20:33:37
Good item, but please carefully package. Thanks
H. Steve 2015-10-07 21:38:40
Fast delivery. Thanks
K. Robert 2015-08-25 17:02:19
brilliant service well recomended
J. Simon 2015-08-22 20:51:29
Superb product and superb service from Jeremie. Placed an order on 22/8/15 and received an e-mail to say that it would be delayed by 4 weeks. Spoke to Jeremie on 24/8/15 to switch product, which was done instantly at no extra cost. Received my Doumbek on 27/8/15. I can't praise these guys highly enough.
R. John Anthony 2015-08-19 10:55:03
Very good service, helpful advice leading up to the purchase of the snare, well packaged and delivered within the expected date. Many thanks, and well done!.... to all the team members at WOODBRASS. Highly recommended.
P. Bahia 2015-08-17 18:39:03
traitement de commande rapide.
H. Jan 2015-08-09 23:39:59
Excellent piece of kit, perfect for storing vinyl and looks very smart. They stack neatly too. Delivery was prompt and communication from wood brass was very good. In all, a very good first experience of this company. Many thanks.
P. Allan 2015-08-01 11:56:35
Great service thank you very much for an easy worry free transaction . *****
H. Adrian 2015-07-30 23:31:03
H. Chris 2015-07-30 16:25:00
thank you will order from you again
A. David 2015-07-27 17:34:25
I received my Bugera 4/10 bass cab this morning . I am very pleased with it , thank you .
Regards David Arthur. Portsmouth England.
m. david 2015-07-27 12:44:35
Thank you for the fender Champion 40 amplifier. I am well pleased with the purchase and also the great price you sold the amp which was the best on the internet when searching! The delivery was also quick and that is a good thing! I will be using your company again for future purchases and will recommend you to friends! kind regards, David mackie
R. Angus 2015-07-24 18:43:28
Please note that WB is great and wonderful but I cannot email anyone to inform them that I will be out of the country on the date of a scheduled delivery I have recently purchased. How do I change a desired delivery date or arrange pick up from a near by postal offie in the UK? Please contact me at email@example.com or 44 (0) 7766 083 732 to advise on this
S. M.A 2015-07-06 01:40:41
Super fast and reliable service.
G. Philip 2015-07-04 15:08:36
This was purchased for my partners 40th Birthday so it was a special present and took time to become available. The staff at Woodbrass were patient with my emails asking for updates and very helpful.
The case arrived, packaged and protected beautifully and it reeks quality. Quite simply this is a lovely piece of kit and judging by my partners reaction (I do not play an instrument) it's top notch. Very light, extremely well made and stylish - lovely and worth every penny.
Five stars all round. The delay was inevitable but the staff were understanding, the website easy to navigate and the product was worth the wait. My advice is plan ahead if you want this BUT if you are willing to wait this is well worth it.
Many thanks to you all.
r. imogen 2015-07-01 13:45:40
The mixer was received in good condition but the power cable included is for European not UK use. Please advise / send replacement part.
D. William 2015-06-29 10:31:45
Excellent service, with helpful staff who arranged for the delivery on the day I requested.
T. Stephen 2015-06-24 11:43:41
2nd time I've ordered with woodbrass and on both occasions the price and service has been superb Also delighted with promptness of delivery and good communications. Well recommended
W. Mark 2015-06-23 11:06:42
Fantastic service...amazing product .....great Price...very quick delivery...thank you so much ...... I will use again and recommend to others...Perfect:)
W. Brian 2015-06-18 17:49:20
Hi I received Fender Mustang amp "fantastic" bit of kit I have only had a little play but it blow all others out of the water at this price range.It arrived in double quick time very pleased with service dispite it being all in French well done I will call again.thanks Brian .
F. Chris 2015-06-08 12:52:10
I received my product quickly and it was in good condition for a stock B item. It developed a fault within it's warranty and Woodbrass.com were very helpful and efficient with the repair process. I now have the item back and it works great! They even refunded the transport costs for returning the item. Very happy with the great service! :-)
J. Keith 2015-05-18 17:58:27
A very good guitar sent very quickly. Most pleased
E. Kevin 2015-05-11 17:29:45
Great Product, great price and fast delivery!
Y. Tzin Leon 2015-05-03 23:41:34
Excellent product and it was the best price I could find online. It was sent out on a Monday and I recieved it on Wednesday which was 3 days earlier than expected, excellent and efficient service, I would definitely recommend.
v. jason 2015-04-29 21:51:44
Received both items
C. Wojciech 2015-04-26 09:41:47
W. Keith 2015-04-25 18:30:34
Thanks you so much for the epitome of service. Ordered Saturday evening and arrived Wednesday morning in the UK.
Packaging perfect to protect the goods and of course the items were all perfect.
I promise I will be buying more from you in the future and recommend you to friends.
S. Stephen 2015-04-25 01:47:38
Interesting that the above document says delivery postponed at request of addressee! As the customer I certainly have not asked for a postponement.
It also says make contact with addressee to make an appointment??? What contact?
Where is this parcel and what company should be delivering it? I am waiting in and no contact has been made.
I paid £7.99 for 24 hour delivery and its not here. That is 3 working days so far. Not happy :(((
I do understand that is not the fault of Woodbrass and I am at the moment marking on the delivery process only.
K. Max 2015-04-16 23:55:25
Great prices, fast postage, would recommend!
B. Laia 2015-04-16 12:21:02
Thank you once again for such a wonderful shopping experience. Speed of delivery was immense as usual.
A very satisfied customer.
S. Chris 2015-04-10 13:07:40
Excellent, no problems at all. Thanks
B. Mick 2015-04-09 14:15:18
I would like to thank you all for an excellent service and a special mention for Guillaume who kept me informed when my shipment was in and ready for delivery
I have recommended Woodbrass already
The customer service is top class and I will be back
l. Teresa 2015-04-01 19:15:04
Hello, my piano arrived safely thank you, but I was very disappointed to realise that the cable/plug is French and unable to be used in England.i am currently using a travel plug which is not ideal.could you please tell me where I can get an English lead and plug for my Kawai KDP90, than you,
P. Nicolas 2015-03-21 04:23:41
Very fast delivery, everything in good condition! Would buy again :)
A. Kevin 2015-03-20 21:18:56
Thanks great product and service, Kevin
P. Paul 2015-03-01 17:49:37
Excellent service and quick delivery once again!
W. Jonathan 2015-02-22 16:52:05
C. David 2015-02-19 20:19:47
Superb service,fast delivery,great product.thank you.
H. Barry 2015-02-17 11:47:36
I have received my mouthpiece today. Well packed and exactly as ordered. Tracking of order and news of progress first class. Thank you for such a good service.