Alto Saxophones - Professional Alto Saxophones

TRUSTSCORE 8.4 / 10

45745

Woodbrass is a beautifully organized…

Woodbrass is a beautifully organized shop, Professional and very Friendly Staff, They speak both English and French languages (Paris Staff), They basically try to be as helpful as possible, I ordered a Microphone and it was out of stock at that time, but they managed to get me one in just 2 days (Even though it usually should take at least from 3 to 4 or 5 days), also to add on top of that, When i went to receive my Order, I had no ID/PassPort with me because i did not read the section where they ask you to provide it to them when receiving your item. I only had my Navigo card, but he was very respectful, he helped me out to prove that the package is mine and he gave it to me, Woodbrass is a must visit shop if you care about music and live in Paris.

Excellent,à recommander vivement.....Le…

Excellent,à recommander vivement.....Le french toto....!!!!

Good!

Very very good!

Great Shop!

This is a great shop, I recommend.

Extremely pleased with this company

Extremely pleased with this company. Ordering on their website was clear and informative. Also easy to adjust the shopping basket to take advantage of their threshhold spend amount to qualify for free delivery. As the package was large and had to travel from Paris to the north of England this was pretty good. Automated emails from the French delivery company followed placement of the order with choice of languages which ensured clear tracking and then knew when to expect the delivery. As this crossed the New Year period I was pleased to be able to plan to be in when the day arrived and the English delivery partner took over the final communication process to ensure I would know the delivery slot down to the hour with options in case this was not convenient. First class delivery service all the way and the two large packages arrived in perfect condition, everything extremely well packed. The email from Woodbrass directs that the package is opened upon arrival and not to accept if any damage has been incurred. Well, that's easier said than done with busy delivery drivers, but I insisted and opened swiftly in front of him with some tools to hand to speed up the process. Even the driver was impressed with the quality and care of the packaging which says a lot. Lastly, thank you to Woodbrass for your consideration in including an extra item for free, not ordered, which was a european-UK plug adaptor, just in case there was any electrical equipment in the order. There wasn't (unpowered footswitch and guitar cables may have made it look like there was) but the fact that someone had thought about it and wanted to include this extra, gratis, makes this whole process feel more like I've been dealing with my local music shop on a personal basis. What an excellent company to deal with. Am now leafing through the included 'musician's heaven' catalogue of great products at Woodbrass prices (so much lower than here in the UK) deciding what I'll go for next!

Got just what I asked for in perfect…

Got just what I asked for in perfect condition and quite fast even considering the holidays. I will certainly be ordering here again.

Excellent value

Excellent value. Quick delivery with real time tracking info

Woodbrass review

Very quick response, very well packed, very quick delivery. All round excellence, wish all companies could be like Woodbrass.

Excellent service

I ordered a recorder for my wife for Christmas, it arrived when expected and my wife loves it! Easy ordering online and excellent service.

Excellent

Excellent, top service, délai ultra court, perfect !

Super

Bonjour, excellente transaction. Merci.

Good service good delivery good…

Good service good delivery good communication

I bought a lot of accessories and two…

I bought a lot of accessories and two new clarinеts ... I'm happy with the service but I do not like that they do not respond specifically to emails the buyer and what requirements there are the last clarinet wanted to have an extra left lever Eb, but it sent it without it, it is not understood by the information in the site this optional lever that gives it optional at that price is it or not

No worries

No worries, great service.

Extremely quick delivery

Extremely quick delivery. I got my product in less then 24 hours to Lithuania. Great experience.

I am satisfied with the service

I am satisfied with the service so I have made 5000 € turnover in just a few months now I hope the clarinet I ordered to have an additional lever Eb tomorrow I will get it, because if it is not someone then does not read the emails and I will have to return it!

great store

I’ve bought some 12 log hoopes for my Ludwig snare drum. Parts I could’nt find elsewhere i Europe. Good quality, good service and fast delivery👍🏼

Au top

Au top ! Service client excellent !

They delivered on time with no hassles…

They delivered on time with no hassles and allowed me to track my delivery at all times. My only issue is that the tracking site for the delivery was switching between English and French at random intervals, which did not negatively effect me but it might to other customers.

excellente prestations et articles de…

excellente prestations et articles de qualité livraison au top! merci

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professional alto saxophones

student alto saxophones

Professional alto saxophones

professional alto saxophones

student alto saxophones