Woodbrass.com - Musical Instruments

TRUSTSCORE 8.5 / 10

42761

My Lag200ACE arrived at my USA home in…

My Lag200ACE arrived at my USA home in perfect condition and is a superb guitar, at a much better price than I could find anywhere even allowing for the 87 Euro delivery charge. Having said that, I found inqiries to be incompletely answered with an excessive economy of words in broken grammar. Emailed shipping instruction said to inspect package before signing but package was dropped outside door by Fedex with agent departing before the doorbelll could be answered. Our December is quite cold this year. Fortunately, my wife was home. No information was provided regarding how to act on the 3 year guarantee posted at website should the occasion arrive. I can understand the website being mainly targeted to Europe, and please understand I much appreciate this company, but a few tweeks might make things even better.

Really soon and good conditions

Really soon and good conditions! Perfect

Easygoing.

Everything is really easy. Once you call them the team of woodbrass is really kind and directs you to your particular department. They have been really helpful to me in every situation and I'm thankful for that. I would like to thank evey member of the woodbrass for their regular efforts and behavior. Keep up the good work.

Excellent service

Product arrived in good time and as expected. Excellent service.

Perfect

Perfect, excellent service, helpful staff, easy ordering, prompt delivery, quality products.

There was too much packaging on the box…

There was too much packaging on the box containing what was just a case

Do Ré Mi Fa Sol La Si Do - La Sol

Heureusement il y a Woodbrass !!!!!! Wood-Brass

brilliant company to buy from it came…

brilliant company to buy from it came from france with in a couple of days, to the uk, they had plenty of stock and even gave a free gift item with my product, thankyou wood brass

Hormis on service transport (…

Hormis on service transport ( Chronopost ) tout est parfait

EXCELLENT

EXCELLENT§§§§§§

Nickel

Rapide et conforme

fast and easy

nickel rien a dire

Third time : brilliant as ever!

This is probably the third time now I’ve used Woodbrass, and if I need anything else I’ll be back! The customer service teams know their products and are always willing to swap stuff around... cancel... refund... whatever no problem. This time I bought the ATV drums and assorted other goodies and they arrived quicker than some other bits I ordered from the UK! Ah well... Kit is great and love all the extras I got with it. Use these guys - they’re music guys who do good business at great prices, and they do tax free too! Bargain!

Nice transaction

Nice transaction. Fast shiping. Thank You.

Super.merci.

Purchased a Zoom H5 recorder

Purchased a Zoom H5 recorder complete with aph 5 pack from Woodbrass at the best price on the internet on Monday and was delivered to the UK on a Thursday in perfect condition via dpd. Notified of delivery. Made one telephone call spoke to someone in English who was friendly and helpful to make sure my buying experience was first class. This was my second purchase and I wouldn’t hesitate to buy from the again. Happy customer!

very happy with the service

Smooth trouble free transaction

Smooth trouble free transaction, quality parts for my drum kit that I couldn't find anywhere else. I am a very happy and loud person.

very easy online shopping process

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