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Need Help ?

Contact us

phone +33 257 880 074
Monday - Friday
9h00 - 18h00
Saturday
10h00 - 18h00

Order by phone or get expert advice

Would you like to place an order by phone, check the availability of a product, or simply get some advice?
Our advisers – all passionate musicians – are here to help you. Write to us at conseil@woodbrass.com

Call center

Order by phone or get expert advice

Would you like to place an order by phone, check the availability of a product, or simply get some advice?
Our advisers – all passionate musicians – are here to help you. Write to us at conseil@woodbrass.com

Guillaume

Call center
Manager

Stéphane

Sales Advisor
guitars, amps & effects

Romain

Sales Advisor
home studio

Kévin

Sales Advisor
drums, keyboard,
guitar, amps & effects

Louis

B2B Sales Representativs

also :

Pablo

Sales Advisor Wind Instruments

Leo

Sales Advisor guitars

Emmanuel

Sales Advisor Lighting

Thomas

B2B Sales Representative

Thomin

B2B Sales Representative

Technical Support and Order Tracking

Do you have a question or need assistance? Consult our online Help Center for quick answers.
If you are experiencing a breakdown, a technical issue, or a delivery concern, please contact us through your customer account.
To return a product, simply download our returns form.

Mickaël

Technical Support Agent

Etienne

Technical Support Agent

also :

Etienne

After-Sales Service Manager

Samuel

After-Sales Support Assistant – Supplier Relations

Lise

Customer Support Agent – Logistics

Melanie

Customer Support Agent – Logistics

Jean-Philippe

Customer Support Agent – Logisticse

Guillaume

Customer Support Agent – Logistics

Chanel

Customer Support Agent – Logistics

Eodez

Customer Support Agent – Logistics

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